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Outcome Based Performance Models

Image of pen writingSir Peter Gershon’s review of government expenditure identified the potential for efficiency savings of £21 billion over the next 4 years.

The reduction of potentially 80,000 civil service jobs will not happen without the radical re-engineering of much of what government does and more particularly how it does it. The efficiency savings will only arrive from a clear understanding of what is trying to be achieved. Performance measures, which focus on these outcomes and not on the process, which is the current pre-occupation, will break the cycle and allow organisations to increase productivity dramatically.

The main experience of pbas is in the areas of economic regeneration through business growth; however, the principles are applicable across the whole of government. pbas has developed a specialism in the understanding and the use of gross value added and where it is appropriate to use as a performance measure.

The process is simple in concept: -

Review & Agree Strategic Objectives
Convert These into Outcome Based Measures & Targets
- Monitoring Measures
- Actual Achievement (Evaluation)
Align all Stockholders Particularly Staff Behind the Objective & Measures
Set Performance Measures Which Help The Management of the Process But Which Do Not Become Targets